Your Visit with Us

Office visits are by appointment only and must be made in advance. Please see the Locations & Contact page for more information on our two convenient locations.

Our office hours are 8:00 a.m. – 4:30 p.m. Monday through Friday. We are closed Saturdays and Sundays.

All office visits are by appointment only and must be made in advance. You may contact our office to make an appointment by calling 302-478-7001, option 3. An appointment will be made once you provide us with your:

• Contact Information (Name, Address, Phone Numbers, Etc.)
• Insurance Information
• Reports from Any Tests You’ve Had Done Related to Your Pain*
• Medical Notes from Your Doctor Who Has Been Treating Your Pain so Far*
  *This information can be faxed to (302) 478-5101.

When you come to your initial consultation visit, please bring your insurance cards, auto or worker’s compensation information if applicable, a picture ID, and a list of all your current medications. Without this information, you cannot be seen. In addition, please arrive 30 minutes prior to your scheduled appointment time to complete our registration and history forms; if you are able to download and complete the forms prior to your appointment then you will only need to arrive 15 minutes before your scheduled time.

Click Here for the New Patient Intake & Registration Form

For existing patients, please inform our staff of any changes to your insurance, address, or contact 302-478-7001 when you make your appointment. Please bring your new insurance card(s) with you to your appointment. Failure to provide these changes will misdirect your bills and can cause you to be directly responsible for payment.

We ask that you provide at least 24 hours’ notice to change or cancel an existing appointment. This will allow us to provide that time to see another patient who needs our services. Repeatedly missing appointments may cause us to terminate our relationship with you since it does not allow our practice to provide you with consistent, high-quality care.

We accept most major insurance plans as well as most auto and worker’s compensation.

Occasionally, we will provide medication prescriptions. Please be advised of the following:

• When it is time for your prescription refill, you need to provide our office with 5 days’ notice to prepare the written prescription.
• We do not call any prescriptions into the pharmacy.
• Please follow the prompt on the phone tree to the prescription line and leave the following information: full name, date of birth, medication being requested, date it is due, and the date you will be picking it up from our office.
• Medication issues will not be discussed over the phone. You will need to schedule an appointment with your provider.

Contact our office in Newark, DE at (302) 478-7001, with any questions about picking up a prescription.

Our office does not process the medical bills, they are processed by AHS. If you have issues regarding a bill you have received from Interventional Spine Pain Consultants, PA, please call AHS at 1-844-821-7539. Issues with bills you may have received from one of the ambulatory surgery centers will need to be discussed with them directly as they are a separate business from our medical office.

Please feel free to contact our office directly at (302) 478-7001 with any billing concerns.

Co-pays are expected at the time of your visit. For your convenience, we can accept cash, check, and credit card payments.

Payment Options include: